MySephora Tiers
Bronze Status
The bronze status (“Bronze Status”) is appointed to all new Members of the Loyalty Program.
With the Bronze Status, the Member will:
· have the right to certain rewards depending on the number of Points
· have the right to participate in “My Sephora Events”;
· receive a permanent discount of 10% (ten per cent) on two favorite brands selected by the Member (“Brands You Love”).If the Member choses Sephora Collection as Favorite Brand, they may be eligible for a discount up to 15% (fifteen per cent). Should favorite brands not be selected, the Member won’t be able to benefit from this advantage;
· receive a birthday gift benefit (if the Member elects to provide their date of birth). To receive the birthday offer, a Member must provide their birth date at least 24 hours before their birthday. A Member may only redeem the birthday offer once in a 12 months period, regardless of any updates or changes made to the date of birth..
When a Bronze Status Member earns enough Loyalty Points to meet the reward threshold (100 points), a Member may select one of the rewards described below:
- A £5 Voucher
- A product from a select list of products provided by Local Sephora, or;
- A donation from Local Sephora to a charitable cause or organisation
If a Member chooses the charity donation as its reward, the Local Sephora will make the relevant donation. No tax receipt will be issued for Members in respect of such donation. The Member can choose to redeem multiple rewards in the same transaction.
Silver Status
The silver status (“Silver Status”) is granted to Members who have reached the applicable threshold (200+ points). Members will be informed of a change in status by email and in their personal account.
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Members with Silver Status will receive all of the Bronze Status benefits and in addition: free standard delivery for all purchases on the Local Sephora Website (regardless of price).
Gold Status
The gold status (“Gold Status”) is granted to Members who have reached the threshold applicable in the Local Sephora (880+ points). Members will be informed of a change in status by email and in their personal account.
Members with Gold Status will receive all the Bronze Status and Silver Status benefits and in addition:
- Free Premier next day delivery for all purchases on the Local Sephora Website(regardless of price). Premier Next day delivery is only available to Mainland UK for orders placed prior to the specified cut off time. Next day deliveries arrive the next day for orders placed by 6pm Sunday-Friday. Next day delivery will not be offered at checkout for any excluded areas such as: Northern Island, Scottish Highlands and Islands, Scottish Lowlands, IOM, Channel Islands, Scilly, and a number of England/Scotland Border postcodes. Premier Delivery may be unavailable during certain periods of the year such as Black Friday and Christmas. invitation to participate to special events.
Sephora reserves the right to grant additional benefits to any or all Gold Status Members on a discretionary basis; these temporary benefits do not constitute an obligation of Sephora under any circumstances.
Brands You Love
All MySephora customers will benefit from a 10% discount on all products from a chosen brand, or 15% for Sephora Collection.
Customers can choose 2 favorite brands in the list of brands provided by Sephora and available on Sephora.co.uk or in store.
This list is subject to change at any time, list of exclusions can be found below. Customers can check the list of brands eligible for the “Favorite Brand” offer in Store by requesting a BA or in eStore in “My Offers” section of the loyalty account. Customers can also check if their chosen favorite brand is still available in the list before performing a purchase.
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- Jo Malone London
- Sephora Favorites
- REFY
- Dyson
- Rhode
- Shark
Customers can change the Favorite brands every 6 months. If no change is made, the favorite brand will remain the same, unless it is removed from the list of eligible brands.
Birthday Rewards
When do I receive my Birthday reward?
- Your Birthday Reward is issued to your account the day of your birthday in accordance with the date given in your account. Your birthday gift is valid for 1 month from issue
What reward will I receive?
- Bronze customers will receive 25 bonus points
- Silver & Gold customers will receive a physical gift relevant to their tier
- Current Birthday Rewards can be found in our Rewards Catalogue
How do I redeem my Birthday Reward?
- Bronze customers are able to redeem their Bonus Points both online and in store, these will need to be applied at checkout with a purchase.
- Silver and Gold customers can also redeem their gifts online and in store
- Redemption in store does not require a purchase, just reach out to one of our friendly beauty advisors for assistance
- Redemption online requires a purchase, your Birthday reward can be applied at checkout
Birthday Reward Terms & Conditions
To receive the birthday offer, a Member must provide their birth date at least 24 hours before their birthday. A Member may only redeem the birthday offer once in a 12 months period, regardless of any updates or changes made to the date of birth.